Visit our online resources library
Our resources library contains useful resources you can download. It enables you to search by key words to make it easier to find what you are looking for. Select the “Go to resources” option in the Resources menu item in the right column.
Here is an alphabetical listing by topic of helpful websites. You can also use the Google search at the top of each page on this website.
Advance Care Planning
- Department of Health has information about advance care planning
- State Trustees provides assistance with planning ahead, including wills, powers of attorney, and financial planning.
- Respecting Patient Choices helps health care professionals to talk to people about living well and the healthcare choices that can be made.
- Northern Health has a website with excellent information on advance care planning also in some community languages
- The Office of the Public Advocate online information on enduring powers of attorney and guardianship.
- Caresearch provides a range of information relevant to all states in Australia.
Aged Care & Seniors
- Aged Care Australia this Australian Government website provides comprehensive information for older people and carers about available help and services
- Council on the Ageing Victoria (COTA Vic) – provides a broad range of information, advocacy, education and active living / social programs for seniors, including opportunities for volunteering. Call 1300 13 50 90.
- Department of Health Victoria has information to assist the public access services
- Health Insite links to information on aged care services and has topic pages covering home and community care and residential care
- Surviving the maze information sheets written specifically for people who are caring for an older family member or friend.
- Alzheimer’s Australia Victoria Society provides information and support groups for carers.
- Australian Government website for carers includes a service finder, information on financial benefits and other assistance for carers
- Carers Victoria carer training sessions, a regular newsletter and information available in different languages. You can download a survival kit for young carers. Carer support groups are available and can provide social support, information and respite for the carer. Carer counselling service is also available between 9am-5pm by calling 1800 242 636.
- Care Aware Campaign – this website provides information and resources for carers who provide unpaid care to family members or friends.
- Carer Respite Services - Information about respite services in your local area can be obtained by phoning Commonwealth Respite and Carelink Centre on free call 1800 200 422 during business hours or, for emergency respite support outside standard business hours, free call 1800 200 422.
- Caresearch includes a useful section with practical information for carers, including a specific section for young carers.
- Centrelink information on available financial assistance – a carer’s allowance and a carer’s payment.
- Companion Card ensures that people who are unable to attend venues and events without a companion to provide attendant care support, are not charged two admission fees.
- DVD “No Greater Gift” – carers reflect on their experiences of palliative care in this excellent DVD produced by the Centre of Palliative Care. It can be viewed online at this website and can be ordered from firstname.lastname@example.org
- Carer Information Pack developed by the Australian Government Department of Health and Ageing.
- Life Circle Australia provides a mentoring service by trained volunteers who havhad personal experience of caring for a loved one themselves.
- Motor Neurone Disease Association provides support groups for carers.
- The National Carer Counselling Program provides short-term counselling and emotional support and psychological support services for carers. This aims to help reduce carer stress, improve carer coping skills and facilitate, wherever appropriate, continuation of the carer role. This service is delivered through the Network of Carer Associations in each state and territory. For information contact 1800 200 422.
- Victorian Carers Services Network includes regional carer service providers in each of the nine regions and Carers Victoria. Members of the VCSN work together to improve services for carers across Victoria.
- Victorian Government Carer Card Program – this offers a wide range of discounts and benefits for carers from businesses, the local government and community organisations. The website provides information on eligiblity criteria and you can apply online.
- Young Carers Respite and Information Services Program helps young people who are at risk of not finishing school because they are looking after a family member. For support and help call 1800 242 636.
- The Victorian Paediatric Palliative Care Program provides provides a consultation-liaison team responsible for the facilitation of care of children with palliative care needs and their families.
- Very Special Kids provides flexible family support programs, planned and emergency respite and end-of-life care for families caring for a child with a life-threatening illness.
- Kids Helpline counselling (telephone, email or web) for children aged between 5 to 18 years. Phone: 1800 551 800.
- The Australian Centre for Grief and Bereavement has a specific area on their website to support grieving children.
Communication and relationships
- The Cancer Council Victoria programs for people with advanced cancer and their family, call 131120 to talk to a cancer support nurse for a confidential discussion, booklet on sexuality can also be downloaded from this site.
- Relationships Victoria offers a service (including telephone counselling) to couples and families. Call nearest branch by telephoning 1300 364 277 .
- The Four Things That Matter Most - a website based on the book by this name by Dr Ira Byock, palliative care physician, about the four things that are important to communicate with those you love at any time and especially towards the end of life.
- Better Health Channel The Department of Human Services in Victoria.
- Health Insite The Department of Health and Aging.
- NCCAM, the National Centre for Complementary and Alternative Medicine, an American based website.
Cultural diversity and special needs
- Caresearch has information regarding the provision of palliative care to specific groups including people from aboriginal and Torres Strait Islander communities, people from diverse cultural and linguistic backgrounds, and other special needs such as homelessness, living alone, mental illness, etc.
Death & Dying
- Caresearch includes a section ‘At the end’ that covers place of death, preparing for the end, caring issues at this time, and changes around the time of death.
- Americans for the Better Care of the Dying online version of the book Handbook for Mortals – guidance for people facing serious illness (1999).
- On our own terms – Moyers on dying United States website includes information sheets and resources.
- Completing a Life United States website provides information about planning.
- Final Gifts – Understanding and Helping the Dying (1992), Maggie Callanan and Patricia Kelley and published by Hodder & Stoughton. The authors of this book have tried to capture the experience of people moving towards death. Available from online and retail bookstores.
Financial and legal
- Centrelink information about disabilities, sickness, carers and employment
- Centrelink information about payments after someone has died
- Consumer Affairs Victoria is a first point of contact if you are experiencing difficulty. It will provide you with relevant information and advice based on your circumstance and may also refer you to a financial counselling service in your area. Contact their helpline on: 1300 55 81 81.
- Business Victoria has helpful information on: first steps in dealing with a critical illness and preparing to sell or close a business.
- Carers Victoria has information on the right to request flexible employment, tips for negotiating with employers and information about government benefits and concessions for carers. Phone 1800 242 636.
- The Cancer Helpline offers a financial assistance program to help families while they adjust to changed circumstances. Phone 13 11 20.
- Money Help is a free phone financial counselling service funded by the Victorian Government. It’s website also includes helpful information, including early access to superannuation. Phone 1800 149 689.
- The Department of Human Services Victoria’s website has information about a range of concessions available to low income Victorians experiencing difficulty in paying their council rates, water, gas and electricity bills. For each concession and/or benefit, there is an eligibility criterion.
- The Office of the Public Advocate provides guidance when there are advocacy and/or guardianship aspects to decision making.
- State Trustees provides financial and legal assistance including Will and Executor Services and Deceased Estates Administration.
- The Chronic Illness Alliance information includes Centrelink Entitlements, Health Privacy, Powers of Attorney, Guardianship, Superannuation, Insurance, Travel Insurance and Wills. For free legal advice about employment, superannuation and insurance entitlements call them on (03) 9805 9126 .
Grief and loss
- The Australian Center for Grief and Bereavement bereavement information and referral service and practitioner consultancy service. Bereavement counselling, educational courses, educational books & DVDs and information for bereaved adults and children.
- Bereavement Care Centre bereavement counselling, educational courses, books & DVDs and information for bereaved adults and children.
- Better Health Channel has information about grief and where to get help.
- Caresearch has a helpful section for families and patients on grief and sadness, the loss of a child, children and grief and loss, relevant resources, and rembering and recovering.
- Compassionate Friends of Victoria Society is a community based organisation offering friendship and understanding to families following the death of a son or daughter, brother or sister.
- Coroner’s Court of Victoria – their website includes helpful contacts for support.
- GriefLine provides an trained counselling services (telephone, online and face to face) for people who are experiencing grief after a significant loss in their lives. Call 03) 9935 7400 between 12.00 noon and 3.00 a.m, 7 days a week.
- Grieflink has information about coping with grief, helping the bereaved, finding support and the role of the Coroner.
- Griefnet – an internet community of people dealing with grief, death and major loss, consisting of more than 50 email support groups and two web sites
- Lifeline provides a information and support in a crisis so that nobody feels alone via their 24hr crisis telephone line 13 11 14.
- National Association for Loss and Grief (NALAG) Victoria branch state wide telephone counselling and referral service, education and a Practitioner Accreditation Program. Phone 03 9650 3000 or free call country Vic 1800 100 023.
- SOLACE is a national organisation that was formed to help people through their grief after the loss of their partners, Phone (03) 9384 1722 .
- Yellow Pages under Community Health Centres and Services, your local service may provide counselling services.
Healthcare & symptom management
- The Better Health Channel has a useful section on services and support, including an online search for health professionals and services and information on chronic illness, dying and death.
- Medicines Line is a telephone service providing consumers with information on prescription, over-the-counter and complementary medicines.
- Mesothelioma, MesotheliomaGuide and MesotheliomaHelp feature information on asbestos, mesothelioma, and other cancers that are caused by asbestos exposure.
- The Virtual Cancer Centre, an Australian site with information about the symptoms of cancer, also relevant to other illnesses.
- Huff and Puff Victoria is a consumer based group which provides information on oxygen provision and use, and travelling with oxygen.
- MIMs Consumer Health Group search for a GP in your area/region who has an interest in pain.
- The Multi Purpose Taxi Program makes transport more accessible for Victorians with a severe and permanent disability and are unable to use public transport without assistance. Eligibility conditions apply.
- Travellers’ Aid Centres – these provide free assistance to travellers and a rest station for a few hours. There are three locations in central Melbourne. You can arrange for a guide to meet you.
- Palliative Care Australia a national palliative care service directory.
- Chronic Illness Alliance & Maurice Blackman Cashman provide information about insurance for people who may wish to travel despite their illness.
- Australian Government Department of Foreign Affairs and Trade for tips on Travelling Well.
- Travelling within Australia? The Palliative Care Australia website has a national palliative care service directory.