Twenty representatives from four ethnic and multicultural organisations in metropolitan Victoria were briefed about specialist palliative care on Wednesday 19 September.
The event took place at Banksia Palliative Care Services in Heidelberg. This lively group included aged care staff from Chinese Community Social Services, United Spanish Latin American Welfare Centre, Victorian Arab Social Services (VASS), and the Project Officer from Multicultural Centre for Women’s Health.
Farah Abdyashoa, Access and Support Worker, VASS, said the information enables them to “break the isolation and provide more support to people and their families at end-of-life.”
Kerrie Cunningham, Engagement Manager, outlined the structure of Banksia Palliative Care Service and described the role of each team – clinical, allied health, administration, volunteer and community education. She described the intake and referral process and what support clients and their families could expect. Lisa Candia, Nurse Team Leader, and Michelle Grimshaw, Support and Well-being Coordinator, joined the session to share about their roles within the specialist team. The visit ended with a morning tea and tour of the premises.
“We were really pleased to have representatives from several ethnic community groups come to meet our team and learn about Banksia and the care we provide,” said Michelle Woods, Executive Officer, Banksia. “We are very much looking forward to strengthening those relationships so we can learn more, which will increase our capacity to meet the needs of our clients and their carers.”
The visit, the first in a series of six, was arranged by Palliative Care Victoria as part of their Culturally Responsive Palliative Care project. This initiative aims to develop culturally sensitive and accessible palliative care services.