On 18 October, Palliative Care Victoria organized a fifth visit for community representatives, this time for 22 leaders and members of five community organisations to Palliative Care South East (PCSE) in Cranbourne. Participants were from Chinese Cancer and Chronic Illness Society, Polish Community Council of Victoria, Serbian Community Association of Australia, Russian Ethnic Representative Council and Southern Migrant Resource Center. All the groups are involved in aged care service delivery and several have received Victorian Government ancillary grants to support people needing palliative care and end of life care.
“This visit allowed me to meet face to face with key people providing palliative care services and ask questions.” Janina Dytmann, Polish Community Council of Victoria
The groups met with key practitioners in PCSE who described their roles, approach, referral and triage process, use of interpreters and culturally sensitive practice. Over a cuppa and light lunch, the groups shared contact details with each other and expressed keenness to collaborate with PCSE in future.
“It was great to meet the representatives from Palliative Care South East and learn about their work. We have gained useful information which will be of benefit for our project. We look forward to working in collaboration with this service provider.” Marina Celebic, Serbian Community Association of Australia.
To date, 70 community members have visited four community based and specialist palliative care services (Banksia, Mercy, Melbourne City Mission and PCSE) in Melbourne. Further visits are planned for Calvary Health Care service and Eastern Palliative Care.
“We value such opportunities for our team to connect with community groups and would be happy to host other groups in the future.” Kerry Lee, Palliative Care South East.