Quality & Ethics
Quality palliative care involves a systematic approach to providing holistic person-centred care. It involves evidence-based quality improvement and evaluation processes, the use of appropriate clinical tools, guidelines and benchmarks, and assessment against robust standards. Ongoing education and training also play a key part in developing the capacity to provide quality care.
In palliative care, a team approach to resolving conflicts and ethical dilemmas is vital. The involvement of the interdisciplinary team and the specialist palliative care service will enhance the opportunity for all points of view to be considered.