News & Events

Trialing community PC for clients living with chronic non-malignancies

Melbourne City Mission Palliative Care (MCMPC) have embarked on a 12-month project offering extended access to palliative care for clients living with chronic non-malignancies.

This project is delivered via use of a smartphone application, which allows clients to rate their own symptoms on a ESAS scale and provide written and visual diaries to MCMPC. Clients are scheduled for fortnightly or monthly telehealth consultations with a Registered Nurse (RN), which take the form of a routine community palliative care physical and emotional symptom review, and a medication review. Should clients be experiencing acute episodes or ongoing deterioration, the RN will refer directly to GPs and specialists.

Clients may also be offered access to counselling for end of life and advanced illness issues, and support for completing advanced care directives.

The benchmarks for this study include, but are not limited to:
–  increased communication and engagement with specialists/GPs,
–  increased engagement with counselling,
–  completion of advanced care directives,
–  reduction in admissions to hospital ED,
–  management of acute episodes, and
–  client and carer satisfaction.

Inviting referrals

Referrals are now being accepted for new clients. Appropriate clients are those living with advanced chronic and non-malignant disease who are able to use a smartphone or tablet app and are living within the geographical borders serviced by MCMPC – cities of Darebin, Hume, Yarra and Moreland.

Referrals can be made directly through the MCMPC website,

Questions or further information please contact:
Tim Moore, CNC via phone 9977 0026 or email

Find a palliative care service