Dialog Box

The Accidental Counsellor

Workshop aim: To present an interactive workshop that provides participants with the skills to effectively and confidently manage accidental counselling conversations.

9:30AM - 4:30PM Thursday 14th March 2024
Vibe Hotel - Melbourne CBD, 1 Queen St, Melbourne, VIC
  • PCV Member Registration - $100 (SOLD OUT)
  • Non-Member Registration - $150 (SOLD OUT)
  • Volunteer Registration - $50 (SOLD OUT)

If you would like to join the waitlist, please do so by completing this online form.


The workshop provides participants with techniques, tools and strategies to successfully support people who are distressed, upset or generally requiring emotional support.

Content and discussion with the program include:

• Definition and key attributes of an Accidental Counsellor.

• Empathy, body language and active listening skills.

• Effective use of questions.

• Solution-focused approach.

• Empowering others instead of “fixing’ others.

• Negative impact of giving advice outside the scope of your role, expertise or experience.

• Tips for managing challenging character types.

• Referring on.

• Closing/ending an Accidental Counselling conversation.

• Skills practice.

Facilitator: Linda Wilson, Counsellor and Training Facilitator, Elite Counselling & Consulting

Due to high demand we limited registrations to 2 volunteer tickets per organisation.