Dialog Box

Quality, Risk and Compliance Manager

Employer: Eastern Palliative Care
Location: Mitcham
Type:  Full time
Job Ref: 007
Closing Date:  17 February 2023



Eastern Palliative Care Association Incorporated, is a not-for-profit organisation that provides home-based specialist palliative care to clients and their carers living within the Eastern Metropolitan Region of Melbourne.

As an organisation EPC takes pride in its values; Compassion, Dignity, Excellence and Empowerment and their overall dedication to client centred care in our local community.

About the role

Reporting to the Chief Executive Officer, the Quality, Risk and Compliance Manager will be responsible for providing leadership in quality improvement through monitoring, auditing, developing, implementing and coordinating quality and risk systems and accreditation processes across the organisation.

This role is suitable for a vibrant, energetic person who enjoys a very busy yet rewarding role that is quite varied but quality focused. Delivering a service in a framework of Best Practice is an essential part of the role and you will be expected to positively contribute to the maintenance of an environment that promotes personal integrity, respect, safety and security for all individuals within the team and wider organisation.

What is Offered

EPC respects all individuals and promotes equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.  

For someone passionate about quality, risk & compliance, this is a fantastic opportunity to join an amazing NFP & be surrounded by progressive, forward-thinking peers.

  • Excellent training and professional development opportunities
  • Employee Assistance Program with extra online support and app
  • Friendly, honest and supportive team environment 
  • Highest salary sacrificing options for not-for-profit to increase your take-home pay 
  • Modern offices with easy, free street parking
Selection Criteria
  • Relevant tertiary qualifications as well as clinical experience in the health sector as a Nurse or Allied Health clinician. 
  • Demonstrated experience coordinating quality and compliance programs. 
  • Experience and knowledge of community-based health service accreditation requirements including ACHS EQuiP 6. 
  • High level of computer proficiency and excellent time management skills. 
  • Experience in developing, conducting and evaluating internal audits. 
  • Ability to work with all levels of staff, volunteers, leaders and Governance Committees to identify gaps and plan improvements. 
  • Advanced Data Management and computer skills, including Excel and risk register programs. 
  • High level of organisational and time management skills with attention to detail. 
  • Ability to prioritise workload is essential 


  • Postgraduate qualifications in Palliative Care, Quality, Risk Management or related field 
  • Recognised certificates in Infection Control 
  • Qualification in Consumer Engagement

To access the Position Description click on 'further information' button below.

How To Apply

Questions regarding this position can be directed to Gaylene Coulton on 1300 130 813.
Applications via e-mail should including a resume and cover letter addressing the key result areas of the PD to hr@epc.asn.au.
Applications close at 5.00pm on Friday 17 February 2023, however suitable candidates may be interviewed prior to the closing date.